Terms of Service

服务条款 用户协议

Welcome to LUNO Shoes. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Use of Website

You may use this website for lawful purposes only. You agree not to engage in any activity that may harm, disrupt, or interfere with the website or other users’ experience.

2. Intellectual Property

All content on this website, including text, images, logos, and designs, is owned by LUNO Shoes or our licensors. You may not reproduce, distribute, or use any content without our written permission.

3. Product Information

We strive to provide accurate product information. However, product images, colors, and descriptions may vary slightly from actual products due to production or display differences.

4. Orders & Payment

All orders are subject to our acceptance. Prices and availability may change without notice. Payment must be completed as indicated on the order page before the product is shipped.

5. Shipping & Delivery

Shipping times are estimates and may vary due to location, customs, or other factors. LUNO Shoes is not responsible for delays caused by third-party carriers.

6. Returns & Refunds

Please refer to our Returns & Exchange Policy for detailed information on returns, exchanges, and refunds.

7. Limitation of Liability

LUNO Shoes is not liable for any direct, indirect, or consequential damages arising from the use of this website or products purchased from it, except as required by law.

8. Governing Law

These Terms of Service are governed by the laws of the People’s Republic of China. Any disputes will be resolved in the courts of Yantai, Shandong, China.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Please review this page regularly to stay informed.

10. Contact

If you have any questions, you can get in touch with us via the email and WhatsApp below. We are looking forward to cooperating with you.🤝